Contact Us

We’re here to help. Whether you have questions about your order, need assistance choosing the right sex doll, or want to inquire about customization and shipping — our support team is always happy to assist you.

📩 Email Support
For all inquiries, please email us at:
support@ordersexdolls.com
We aim to respond within 24 hours (Mon–Fri).

📦 Order & Shipping Questions
If your question is about an existing order, please include your order number, full name, and email used at checkout so we can assist you faster.

🛠 Custom Orders or Modifications
Want to modify a custom order? Let us know within 12 hours of purchase. We’ll try our best to accommodate changes.

🚚 Track Your Order
You can track your order status anytime on our Order Tracking Page for real-time updates.

🔒 Discreet & Confidential
We respect your privacy. All communication is handled with full discretion, and your information is protected.

🕒 Business Hours
Monday–Friday: 9:00 AM – 6:00 PM (UTC+8)
Saturday–Sunday: Email support only